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Help Desk Software

Top Companies: This Week's Reviews

Numara Software
2202 North West Shore Blvd. Suite 650
Tampa, FL 33607
800-557-6970
www.numarasoftware.com
Services Offered: Help desk software
Company Overview: Numara Software was founded in 1991 as Blue Ocean Software. The company was then acquired by Intuit in 2002, which is a leader in the IT and computer software industry. They offer help desk software for IT and support companies that have comprehensive programs. They have more than 50,000 customers and over 200 employees.
Our Review: Numara Software has a great option for those looking for help desk software. They work with some big name clients, and help small and medium sized businesses of all kinds. Their website is very professional and easy to use, and they’re associated with Intuit, which automatically makes them a quality company to work with. 
User Review: Numara Software helped turn our business into a functional and easily managed company. We searched all over for the best help desk software products, and this company definitely had the most to offer. We’re very pleased with our decision.

Revelation Helpdesk
518 Riverside Ave.
Westport, CT 06880
203-222-5280
www.revelationhelpdesk.com
Services Offered: Help desk software
Company Overview: Revelation Helpdesk is a product of YellowFish Software, LLC. The company is a leader in the help desk software industry for IT management, and was founded in 2001. The company designs applications specifically for businesses, and allows freedom in their services along with custom solutions for help desk needs.
Our Review: Revelation Helpdesk has a great product. The company has only been in business for less than a decade, but they have already made a name for themselves by working to provide the best solutions to customers. They have a really easy to use website, and their products are really outstanding.
User Review: Revelation Helpdesk really turned my business around. I love their personalized service and their professional demeanor. I searched all over for a company that met my standards, and I didn’t ever think I’d find one. These guys ended up impressing me with their services, and after two years, I still am amazed at all they are doing for my business.

Salesforce.com
One Market, Suite 300
San Francisco, CA 94105
800-667-6389
www.salesforce.com
Services Offered: Help desk software alternative
Company Overview: Salesforce.com was founded to provide an alternative solution for businesses seeking help desk software. The company offers a call center application that is high quality and offers more than traditional software can. The product is used by thousands of call centers and support teams, offering ‘Software as a Service’.
Our Review: This company seems to have a great product. By focusing on providing customer service instead of plain old software, they’ve captured a lot of big name companies. Plus, their website makes finding out about the program easy, and it comes with a free trial, which is always nice.
User Review: This service was definitely the innovation that I was looking for. When it came to my support team, I wanted them to have the best of the best, and this program definitely exceeds any expectations that I had. I love the professional service and the personal relationship that my business has with this great company.

Soffront Customer Helpdesk
45437 Warm Springs Blvd.
Fremont, CA 94539
800-763-3766
www.soffront.com
Services Offered: Help desk software
Company Overview: Soffront was established in 1992, and is a leader in mid-market CRM software. They have many different products and applications that can devise a help desk program that works for any business. The company offers all kinds of customer relationship management software and applications to help any business run better. 
Our Review: This is another company that has a great product. Their services are very professional, and the website makes everything really easy to find. The help desk software solutions offered by this company are very comprehensive, which offers a solution for just about anyone.
User Review: Soffront really took the time to get to know my business and figure out what they could do to help me out. They had some really great products and a lot of information that helped me better understand my needs for customer relationship management. I am grateful for this company.
Other Top Companies for Help Desk Software :  

Novo Solutions

Address : 516 S. Independence Blvd. Suite 205
Virginia Beach, VA 23452

Phone : 888-316-4559

http://www.novosolutions.com

SysAid

Address : No Address Provided

Phone : 800-686-7047

http://www.ilient.com

GWI

Address : 110 W. 17th Street
Vancouver, WA 98663

Phone : 888-494-7638

http://www.gwi.com

Web Help Desk

Address : 4866 Richmond Ave.
Fremont, CA 94536

Phone : 877-943-0008

http://www.webhelpdesk.com


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Finding the Right Help Desk Software:

 

Having the right help desk software can mean a lot to a business. If you take the time to check out all the options that you have, you might feel overwhelmed with all of the companies that offer help desk software. However, you can easily eliminate some options by focusing on what you want and need. For example, start with your budget, if you have one. Then, you can eliminate any companies that offer more expensive services or companies that seem like they’re too cheap to be any good. Next, consider the services that you need. Do you just need basic software, or are you looking for a comprehensive solution for your help desk software needs? Some companies offer software outright, while others will provide a customized solution for your help desk needs, so it’s all about finding what works for you. You should never work with a company that you aren’t comfortable with or one that doesn’t offer everything that you need. When it comes to business, having all of your services in the same place is going to save you a lot of time and effort. That’s why it’s important to find help desk software solutions from one company that can serve all of your different software needs. Help desk software companies are a dime a dozen, but they’re not all created equally. This is where your research comes in. If you invest the effort to see what’s out there and what works for your company, you’ll be much more likely to get the right solution the first time around for your business. Help desk software, after all, should actually help your business and not make it more complicated for you. Keep these things in mind when you’re shopping for help desk software, and you shouldn’t have a problem finding the right services for your needs.

 


Help Desk Software : Tools

 

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